A few remarks here…
On the poor experience: I can only be surprised. But clearly, an early sunday, more so on a bank holiday weekend, it was kind of expected to see both places fairly empty. I'm not really a regular at the Bierhaus, but I can understand how confusing the place might be. Still they have one of the best beer selection in Cork and if you're really after a nice beer, chance is that you'll find it there. By the way, the Bierhaus is not a brewpub (by my definition anyway, they do not brew anything, as far as I know). So even the title of the post is kind of misleading.
For the Franciscan Well, I know the place slightly better, being what most people would call a regular. I'm very surprised that you got poor service there. For a start, waiters there usually know the brews fairly well, and easily offer a taste of them before you decide on what to drink. And just stating what you usually drink, they (he) would have been of better help I'm sure. As many already said, none of their local brews is 4.90, which I agree, would be a bit steep. The red you had is 4.30… On the lack of light, that's actually how I like my pubs, dark and quiet, and in the case of the Well, the beer garden does offer more light and is heated, best of both worlds if you ask me. Up to you to prefer modern furnitures, scorching lights and noisy atmosphere (or were you expecting a nightclub open at 3pm on a sunday afternoon ?) <!-- s:wink: --><img src="{SMILIES_PATH}/icon_wink.gif" alt="

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I would usually add the Abbott Ale House to that list of nice beer pubs in Cork, but it's even smaller than the Bierhaus (and yes they also have fridges with beers, how weird is that in a beer bar ? Would you expect cakes instead ?) <!-- s:twisted: --><img src="{SMILIES_PATH}/icon_twisted.gif" alt="

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And finally, since you obviously didn't specifically talked about brewpub but pubs serving craft beers, quite a few places in Cork do serve the most popular Franciscan Well beers. I'm pretty sure that you could find a pub more to your taste, serving both those craft beers and some more commercial stuff. The list is somewhere on this board, fairly easy to find…
On the controversy about keeping or deleting the thread, I'd say it should be kept. I don't know what is the soft running the board, but it might be nice to actually have a post rating system. I agree that most people just stop at the first page and might get a wrong idea of both places mentioned, but 1) everyone is entitled to their own opinion, 2) such a rating systems might actually push readers to read the replies.
I'll stop there, as for a first post, it's lengthy enough, just hoping that you'll give both place another try, with hopefully a better experience.
And on that, I'm going back to check how my second batch is doing <!-- s:) --><img src="{SMILIES_PATH}/icon_smile.gif" alt="

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