because it's nearer to my workplace i tend to go to the grafton street branch and i have to say there's 3 or 4 barmen there that are dead sound and seem to know their stuff.
when i used to go to the temple bar branch likewise there were 3 barstaff there that knew their stuff and were very helpful, i think the fact that these staff were there for a few years is a good sign but i would agree some of the newer staff leave a lot to be desired.
i think in fairness to the management, they can train the staff beforehand all they like but the fact is that 'we' are not really the target demographic (that sounds w*anky but you know what i mean) i'd say it gets fairly disheartening working there and being asked for guinness the whole time or carling or blue wicked or whatever monstrosities - and actively suggesting the excellent alternatives to the customers when they come back with ah no - i'll have miller i know what that tastes like (nothing).
the management have been very supportive of craft brews and a couple of dodgy experiences shouldn't sour the thoughts of going there, i'll still go to get my galway hooker, wrasslers, tsb one of their specials etc. one of the main reasons i haven't gone to the temple bar branch recently is because there's a better pub in close proximity but that doesn't mean (to me) that the temple bar is a bad pub, it could do better is all.