TOPIC:

There was a pub I was in a while ago which is always full and very popular where I met the rudest barman ever. I asked to look in the fridge and he gave out to me. Then when I finally got a drink he slammed my change down into some water. I didn't buy any drink there again. It's not the only pub where that happens.

If you treat your customers like that then how do they expect people will come back?

What the hell was his problem? Why would he get upset at a customer who wants to know what there is to choose from before making a choice?

A lot of the time they expect that you will know exactly what you want before getting to the bar. Most people do I suppose since there isn't a choice in most bars. You get the impression you're wasting their time... come on love I haven't got all day...

As a barperson myself, i look forward to someone staring into a fridge or studying a drinks list, especially if it's busy. It gives me time to look after others quicker.

"a_friend_in_mead":2d0xjsdn wrote: I'm going to be Waldorf who wants to be Statler?[/quote:2d0xjsdn]
Me! Me!! I love a good rant... and this is nothing like a good rant!!! Ah ha ha ha ha ha.
I can understand why some pubs play music loudly while showing sport while theres a cabaret in one corner and a live gig in the other - they're just 'giving the customer what they want'... but I suppose the point should be made that if their customers dont want whats on offer, they'll leave. Perhaps they should take the continuing drop in pub attendances as an indication...?

In my usual finger-on-the-pulse style I got round to reading the Sunday papers lastnight. The Sunday Times business section had a full page article on the fun and games the Thomas Read group are having. I'm not sure if it's on-line.

Basically several banks are owed large amounts of money, and everyone is suing everyone else.
Imagine this expanded to a broadsheet article:
Bank A won't release money to renovate pub B and C because bank D are holding onto the deeds for pub B for security of loan X.

They seem to be pinning a lot of their survival hopes on getting the contract for a tenth outlet in the airport.