1 - Staff need to know that craft beer is not produced with the help of fairies or any sort magic.
2 - Craft producers need to get to know the publicans/retailers who purchase their product with the intention of selling to the general public, for the reason of providing samples and poster work etc, amongst other reasons.
3- The publicans/retailers who sell the Craft product are responsible for passing on any info, regarding the product, to staff.
If these simple steps are not followed, a craft product will fail wherever it is sold. Providing information is not terribly difficult, as long as it is provided to the staff in the first place. After that it's a case of not being interested, if you can't get information out of the staff for a certain product.
In my own time, i would like to produce a small but informative booklet about Irish Craft Beer. So i'm going to call on all ICB'ers to help out.
What i need is every question asked of bar staff regarding Irish Craft Beers. I will endeavor to provide answers, especially if it means contacting brewers for the answer. So even if you know the answer, ask me the question so i can use in a "FAQ" section in the booklet.
The idea then is to have information that can be used as a tool to teach staff and consumers, which can be handed out by Craft beer producers to their customers, or to be distributed at other craft events.
I will talk to Bord Bia and the like to see if they would be interested in helping out from a financial point of view, and will also contact all craft brewers to see if they will also help out.
This won't happen over night, and i would like it to be a project that we can all help out with. But it should be something that is used to further the promotion of a fantastic industry.
I will start another thread in this forum for your input.
Geoff